You must contact us in advance to return an item. We have a Merchandise Return System designed to better serve our customers and streamline the returns process. Below are step by step instructions for returning product:
Stock Parts: Are under warranty for 30 days from manufacturers defects with the following exceptions. Electric scooter controllers are not under warranty or returnable due to the nature of electronics and the potential for damage during installation. If you need a controller replaced please take your scooter to a Partsforscooters.com service center.
Performance Parts: We do not warranty any of these items or sell/approve for street use. Performance items come with the original manufacturers warranty against factory defects.
Tools: We do not warranty tools.
Manufacturer Warranties: After the PartsForScooters.com 30 day standard warranty period, PartsForScooters.com is not responsible for any shipping costs incurred on valid manufacturer warranty claims; the customer assumes full shipping responsibility.
Manuals and Books: We do not warranty any manuals, books or publications of any kind.
Engines: Partsforscooters.com/Universal Parts has a no-return policy on all engines, barring manufacture defect or shipping damage.
International Orders: PartsForScooters.com/Universal Parts does not cover freight charges on international warranty orders.
Prices: All prices are in US dollars. The billing for your order will also be in US dollars, including those shipping outside the US. Your total order price will include the price of the product(s) plus any applicable sales tax and shipping charges. Please review your order carefully prior to submitting it for processing.
When a Return Shipping Label (RSL) is issued it expires within 10 days. If the RSL is not used within that 10 day period an automatic charge will apply for item(s) received from Partsforscooters.com for warranty replacement, but not paid for.
Partsforscooters.com reserves the right to change prices for products at any time without prior notice.
Partsforscooters.com reserves the right to change the terms and conditions of sale at any time.
Contact Us Via Email: email@example.com
7300 Bryan Dairy Rd Suite 475
Largo, FL 33777
International customers call: (727) 347-1661
US & Canada customers call: 1-866-478-8700
Phone lines are open 9am - 6pm EST. Dealers please contact us via phone
Copyright © 2014 Universal Parts Inc. All Rights Reserved